Frequently Asked Questions

It's my very first facial, what should I expect?

Let us know your skin care goal. We will perform skin analysis and consultation before selecting the appropriate treatment and home care regiment for you. The end result is to give you the glowing, healthy skin.

How often should I get facials?

Professional skin care experts recommend getting a facial once every month as it takes 28 days for your skin to complete the skin cell turnover process. As one ages, this process slows down. Regular skin care treatments will help fight the dull, lifeless skin aging brings! If you do have problematic skin, you may need to do a course of treatments of once a week to treat the problem.

Can I get a facial while pregnant?

Yes, you may experience unexpected temporary skin condition such as pigmentation and minor break out during pregnancy due to hormonal changes. We will recommend suitable treatments for expecting and/or nursing mothers. Having your facial massage relaxes your body and mind.

Will my skin be red or irritated after my facial?

Slight redness is normal after a facial, especially if you've received a large amount of extractions. Slight irritation may be experienced during these instances, however it should not continue after your facial treatment has been completed. Certain skin types, including those who tend to be more sensitive, may be prone to experiencing more redness post treatment.

How can I maintain professional skincare results at home on a daily basis?

BMF offers a wide range home care products available for purchase. Not sure which product is right for you? View our product catalog to read a full description of all Youth Bank and BMF products.

Which facial is right for me?

Please view my Services/Treatment to read a full description of all the facial treatments available. If you are unsure, fill out our Self Evaluation questionnaire and you will find out the most suitable facial treatments for you and your particular skincare needs.

Can men get facials too?

Yes, facials are beneficial for men too, and can help reduce skin sensitivity from shaving as well as other concerns from lack of proper at home skincare. If you do suffer from sensitivity after shaving, it is recommended that you do not shave immediately before your facial, as this can lead to further irritation.

Can I choose specific parts of my body to lose weight from?

Yes. The beauty of the BMF programme is that it can be applied to specific areas of your body where unwanted fat troubles you most. Such as your lower tummy, thighs or legs.

Will a BMF program help me lose weight fast?

How fast a BMF program works really depends on how much weight you intend to lose and from where. Because everyone is different, the speed at which a BMF program works can differ.

If I am undergoing the BMF slimming treatments, can I choose not to exercise and watch what I eat? Does this mean I don't have to exercise at all, or watch what I eat?

No. For the BMF programme to be effective, a certain degree of discipline has to be practiced. We encourage our clients to consult our in-house professional Nutritionists to help them stay healthy.

How do I keep those extra inches from creeping back into my waistline?

Once you've gotten your figure down to just the way you like it, all it takes are regular monthly visits, and a little discipline, to keep it looking good*. Our specialists will answer all questions and give you instructions and tips on effective weight maintenance*. They will also advise you on a nutritious eating program that will help you stay at your ideal weight on a long-term basis*.

Does every new mother need to take slimming treatment in post-maternal period?

Basically every mother should take slimming treatment because during pregnancy, your fats and skin tissues are greatly stretched. If no slimming treatment is taken in post-maternal period, your muscles will become flabby and the clumsy body figure will be remained.

How to reduce intakes of calories in the post-maternal period?

During pregnancy you should take an extra of 300 calories on average every day. When you reach post-maternal period, then it depends if you decide to breast feed your baby. Your diet should be resumed as before pregnancy if no breast feeding is taken ( i.e. reduce 200-300 calories per day). However for breast feeding mothers, your calories intake should be more or less the same as pregnancy period in order to maintain the nutrient content of breast milk. Of course you should avoid high fat and high sugar content food.

Will all women get the dark lines initiated by pregnancy? Is there any way to avoid it?

I'm afraid yes! As the skin is being stretched and the skin tissues are being disturbed, there will be contours of dark lines. Although there is no way to eliminate it perfectly, there are some preventive measures to be taken, including to reduce intake of high fat content food, control weight gain, use of anti-linea nigra cream and maintain skin moisture, appropriate exercise and etc..

Can mothers resume slim and shapely bodies years after post-maternity?

Many mothers remain the clumsy body figures for no slimming down in post-maternal period. Years after years they may be mistaken that there's no way to resume their shapely bodies so that they lose confident and become indecisive to slimming treatments. But this is totally wrong! In fact you may start your slimming treatment no matter how your figure becomes.*

How do I make an appointment?

An appointment can be made through walk-in at our centres, by call (1800 7777 111), by WhatsApp (+65 9048 7088), or through the online booking form here. We recommend all our clients to book their appointment(s) in advance to secure their time slot.

What happens if the requested timeslot is unavailable?

BMF is committed to doing our best to accommodate to all requests. In the event that the suggested alternative timeslots do not work, you will be added to the waitlist and we will contact you as soon as the preferred timeslots are available.

How do I change my appointment?

You can request to change your appointment by call (1800 7777 111) or by WhatsApp (+65 9048 7088).

Please note that any change request should be made at least 24 hours prior.

Will I get a reminder of my appointment?

We will send you an appointment confirmation message by SMS 24 hours prior to the appointment. If we do not receive your confirmation by 3pm on the day of reminder SMS, a confirmation call will be made. We seek your understanding that your timeslot may be given up to waitlisted customers, if no confirmation is received.

How early should I arrive for my appointment?

We suggest that you arrive at least 15 minutes prior to your scheduled appointment time. This will give you a chance to relax and fully experience all the benefits of your treatment from the start. This will also give us enough time to determine what your specific needs are, on the treatment day. 

What happens if I arrive late?

We will try our best to accommodate. However, if you are more than 10 minutes late, we reserve the right to reduce the duration of the treatment accordingly or end the session on the scheduled time. Please note that full payment of the entire treatment will still be chargeable to the client.

What is the cancellation policy?

Cancellation should be made in a timely manner (at least 24 hours prior) to the appointment date. In the event of last minute cancellations or no-shows, we reserve the right to reject future bookings and we seek your understanding that there will be a charge of the full session of your appointment.

Can I select my therapist?

We will try our best to accommodate but this will depend on the therapists’ availability. Please be assured that all of our therapists are highly skilled and trained, and are well qualified to address your beauty needs.